Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

The delivery time is estimated on the checkout page based on your shipping address. You have the choice between several shipping methods with different delivery times.

That said, standard delivery takes up to 16 days while the fastest option takes 4 days within the US.

If you have incorrectly entered the details of your shipping address, please send us an e-mail immediately to support@fastypharma.com.

You receive a notification email whenever your order status changes, you can also check the status of your order in the dashboard of your account available here MY ACCOUNT

Your credit card information is managed by our PCI certified credit card processor, the system partner, offering the highest level of encryption.

We always display the price with VAT, if applicable

We ship worldwide, with the exception of North Korea, Ukraine and Russia.

Depending on the quantity ordered, the shipping department reserves the right to decide on the type of packaging, you will receive a tracking number equal to your parcel number.

 

Generally, orders over 1000 tablets are shipped in different packages.

If you need to swap an item

Returns and Exchanges

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Please contact us immediately if this rare situation occurs. Your order is always secured by a 30 day money back guarantee.

Please contact us immediately if this rare situation occurs. Your order is always secured by a 30 day money back guarantee. 

However you may only be eligible for a partial refund.

You will never be asked to return medicines, this in order to protect your anonymity when you buy from us

Please call +18443008187 we are available 24h/7 to assist you.

Contact us

If you have incorrectly entered the details of your shipping address, please send us an e-mail immediately to support@fastypharma.com.

Yes, you can still change or cancel your order.

Call us immediately +18443008187

We do not offer pre-orders. Out of stock items are automatically disabled temporarily and are not displayed in our shelf.

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa

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