Functionality / FAQ

All the most common questions about our website.

  • The site does not work properly. And now?
  • I am looking for a drug / product from partner pharmacies Fastypharma.com but I can not find it on the site.
  • What if I still have questions that I can not answer here?
  • How can I know that the information I give is handled privately and securely?

The site does not work properly. And now?

The following link allows you to test your Internet browser, it checks if your browser is suitable for the use of our website: https://www.fastypharma.com 

If you still have problems, please contact Customer Service.

What if I still have questions that I can not answer here?

If you still have an unanswered question, please contact Customer Service. We are reachable by phone, e-mail and the online chat system: contact page .

I am looking for a drug / product from partner pharmacies Fastypharma.com but I can not find it on the site.

You can search by the search function at the top right of the site page. You can also search the menu on the left on the homepage. If you can not find the drug / product required, it is likely that the pharmacy does not offer this product. It can not be ordered. It is possible to place a request with the customer service. We can not guarantee, however, that it will be included in the pharmacy range.

How can I know that the information I give is handled privately and securely?

Discretion is very important to us, so we do our best to ensure the best protection of your information. We use 2048-bit encryption between your site visit and the Fastypharma.com system, the servers are highly secure, and every two weeks a specialized external security company checks the entire system and website for any vulnerabilities. , as well as our level of security against cyber attacks. All data you provide is used only to provide you with the best information possible. We do not share your personal information with third parties except pharmacies and doctors working with Fastypharma.com to help you.

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